Quick Help Page

Alibi Tech Support is Located in Austin, TX. 8:00am to 5:00pm

Download the Alibi Mobile 2 App

Add a User on Mobile Devices

This video shows you how to use the secure P2P (peer to peer) functionality to share access to the video system with other people.

Live View

This tutorial covers how to access Live View, switch between VR and traditional views, and use on-screen controls to manage your cameras effectively.

Download a Video Clip

This video explains how to download a video clip and save it to your computers hard drive or a USB.

View Cameras on Computer

Follow these steps to view your cameras from a laptop or computer.

Must click this link from a MacBook, not a cell phone!

For a Windows based computer, download this file.

One-Key Disarming

Learn how to quickly and efficiently configure the One-Key Disarming feature in the Alibi Vigilant Mobile 2 app. In this step-by-step tutorial, we walk you through both available methods—using the on-screen disarm icon or accessing the device settings menu.

Ultra Motion Detection

This video serves as an overview of Ultra Motion Detection. With Ultra Motion Detection, users can set their cameras to detect moving objects, and filter out unwanted objects, as well as locate, playback, or download their video.

Security Cameras Marietta

Quick Start Guide

Download the quick start guide below.

NVR Full Manual

Download the full Alibi Vigilant NVR  manual below.

CMS Full Manual

Download the full Alibi CMS manual below.

Get A Free Estimate!

Fill out the quick form below to schedule a no-pressure, no-obligation quote on the cost of our Jasper security cameras services.

Need to contact us right away? Call Us: (404) 214-4000
or simply fill out the form below.

Ready to protect your Jasper property with a smart, reliable security camera system? Contact Southern Charm Security today for a personalized consultation, and let us design a solution that gives you confidence and control. Experience the perfect blend of security, convenience, and professional quality.